I am an Amazon seller. My target market is [United States]. I received the following customer reviews for my products. Please help me generate appropriate responses that will give customers a more satisfactory shopping experience. You need to pay attention to the customer's emotions. If the emotions are positive or neutral, thank them for their reviews; if the emotions are negative, apologize and suggest that they contact customer service. In your response, you need to respond to the customer's questions. Do not claim to be an Amazon store. I hope that the tone is gentle, the expression is clear, and it is in line with the customer's expression habits, and give a warm response. The language is in line with the customer's expression habits, concise, clear, sincere and generous. Please give me [English] and Chinese versions. Customer evaluation: [ ]